🧠 Built on soul.py — 50,000+ developer views in first 48 hours

Your Enterprise AI
Should Know Your Customers

Every customer interaction starts cold. SoulMate gives your AI a persistent memory and identity — built on your data, learning every user, getting smarter with every conversation.

The Problem

Your AI has amnesia.
Every. Single. Time.

Enterprise AI today is stateless. Every interaction starts from zero — forcing customers to re-explain themselves, agents to re-establish context, and companies to waste millions on avoidable friction.

🔄

Endless Repetition

Customers repeat their name, account, issue, and history on every call. 5-7 minutes of handle time wasted establishing context that should already be known.

📉

Zero Learning

Today's AI chatbots don't learn from interactions. Every customer is a stranger. Preferences, history, and decisions evaporate the moment the session ends.

🔌

Disconnected Data

Your CRM, data warehouse, and documents sit isolated from your AI. The knowledge exists — but the AI can't access, reason about, or remember it across sessions.

A Monday Morning

Sarah just inherited
180 accounts.

The rep who owned them left last month. She has incomplete Salesforce notes, a few email threads, and a call with TechVision Partners in 20 minutes — a reseller she's never spoken to.

❌ Without SoulMate
Sarah opens Salesforce.
Last note: "Follow up on Q3 pricing." No date.

She searches her inbox.
Finds 3 threads, all from the rep who left.

She goes into the call cold.
TechVision has to re-explain their situation.

The relationship resets to zero.
✓ With SoulMate
Sarah opens the agent and asks:
"What do I need to know about TechVision before this call?"

→ Pushing Cisco networking, focused on SMB
→ Asked about volume pricing in October
→ Shipping complaint in December — resolved
→ Renewal coming up in 6 weeks

The relationship continues — seamlessly.

None of that came from Salesforce. It came from every email, call note, and interaction that rep ever had — automatically remembered by SoulMate.

GitHub → pip install soul-agent Read the Blog Post →
Enterprise Use Case 2

Your data warehouse has
100,000 tables. Zero docs.

Every enterprise data team inherits undocumented schemas. Columns named cust_ltv, reg_cd, flg_2b. The person who knew what they meant left in 2019.

❌ Today
Enterprise data catalogs cost $100K+/year.
Metadata is still entered manually.

Cloud-native tools (Unity Catalog, Dataplex)
lock you into their ecosystem.

New analyst asks what cust_ltv means.
Nobody knows. Slack thread. No answer.

Your data is undiscoverable — and it stays that way.
✓ With soul-schema
Connect to any database. One command.
LLM reads schema + sample values.
Generates descriptions for every table and column.

→ cust_ltv: Customer lifetime value in USD
→ reg_cd: Region code (EU, NA, APAC)
→ flg_2b: B2B customer flag (1=yes)

Analyst corrects one? Remembered forever.
Your data dictionary maintains itself.
🔌
Any Database
Postgres, MySQL, BigQuery, Snowflake, SQLite — not locked to one cloud
🧠
Learns Over Time
Every correction is remembered. Infers relationships from JOIN patterns. Gets smarter with every query.
📤
Exports Anywhere
dbt YAML, Vanna training data, JSON. Portable semantic layer you own.
🔒
Your data never moves.
soul-schema only reads metadata — table names, column names, data types, and a small sample of values to help the LLM understand context. No row-level data is ingested, stored, or transmitted. The semantic layer lives in your infrastructure. Run it fully air-gapped with a local LLM via Ollama.

Positioning: A portable Unity Catalog that works with any database — and learns from how you use it. At 1/100th the cost of Alation or Collibra.

GitHub → pip install soul-schema Read the Blog Post →
The Solution

SoulMate: AI that
remembers who they are.

SoulMate gives your enterprise AI a persistent identity built from your data, and a growing memory for every customer it serves. Two concepts. Infinite leverage.

1

Build the Soul

Ingest your CRM, data warehouse, and documents. This becomes the AI's identity — what it knows, how it speaks, what it represents.

→
2

Deploy the Mate

Each customer gets their own persistent memory. The AI remembers preferences, history, decisions — building a relationship over time.

→
3

Interact Anywhere

Chat, voice, API, or embedded widget. Every touchpoint shares the same memory — one continuous relationship across all channels.

→
4

Compound Value

Every interaction improves the next. The AI gets smarter about each customer over weeks, months, years — a relationship that compounds.

Target Verticals

Where SoulMate
changes everything.

Industries with high-volume, repeat customer interactions and rich existing data are the perfect fit.

Priority

📡 Telecom

Verizon, AT&T, T-Mobile handle millions of support calls monthly. SoulMate knows each customer's plan, devices, history, and pain points before they say a word. Reduces handle time 40-60%. Eliminates the "let me pull up your account" moment forever.
Est. ROI: $8-15M annually per 1M customers

🏥 Healthcare

Patient-facing AI that remembers medical history, preferences, prior interactions, and care decisions. HIPAA-compliant via local deployment. No patient context ever leaves the hospital's infrastructure.
Reduces intake friction, improves care continuity

🏦 Financial Services

Wealth management, banking, and insurance AI that knows each client's portfolio, risk tolerance, life events, and goals. Personalization at scale without relationship manager overhead.
Expands advisor capacity 3-5x

🛒 Retail & E-Commerce

Shopping AI that remembers preferences, past purchases, size/style profile, and gift occasions across every touchpoint — web, mobile, in-store. True relationship commerce.
2-4x lift in repeat purchase rate
Technology

Built on proven,
open architecture.

SoulMate is the enterprise layer on top of soul.py — the open source library with 50,000+ developer views and a peer-reviewed architecture paper.

🧬 Soul Layer

Your company data — CRM, documents, data warehouse — ingested and structured as the AI's persistent identity. Updated continuously as your business evolves. Powered by SOUL.md architecture.

🧠 Memory Layer

Per-customer persistent memory that grows with every interaction. Timestamped, auditable, human-readable. Git-versionable for compliance. Powered by MEMORY.md architecture.

🔀 RAG + RLM Router

Automatic query routing between fast semantic search (RAG) and exhaustive recursive synthesis (RLM). The right retrieval strategy per query, invisible to the user. Formalized in arXiv cs.ET 2026.

🐳 soul-stack Deployment

REST API wrapping the entire stack. Deploy on-premise, private cloud, or managed service. Supports Anthropic, OpenAI, Azure OpenAI, and local models via Ollama — no vendor lock-in.

🔒 Privacy First

All memory stays in your infrastructure. No customer data sent to third-party clouds unless you choose it. HIPAA, GDPR, and SOC2 compatible deployment patterns built in.

🔗 Integrations

REST API compatible with any stack. Native n8n node in development. Salesforce, HubSpot, and Snowflake connectors on roadmap. Works alongside existing CRM and data warehouse investments.

Traction

The open source foundation
is already proven.

soul.py — the open source core of SoulMate — launched March 1, 2026. Within 72 hours:

50K+
Developer views in first 48 hours
130+
Upvotes, #1 in r/ollama
247+
PyPI downloads, day 3
4
PyPI releases in week 1

The developer community validated the core architecture in real-world deployments within hours of launch — across Anthropic Claude, OpenAI GPT-4, and local models including Llama3, Mistral, and IBM Granite. A peer-reviewed paper formalizing the RAG+RLM architecture was submitted to arXiv (cs.ET) March 2026. A companion book — "Soul: Building AI Agents That Remember Who They Are" — is in development.

The Obvious Question

"Can't we just do this
with Copilot Studio?"

Technically yes. In practice, almost nobody does — and those who try spend months on custom Dataverse plumbing that breaks when the developer leaves.

Copilot Studio SoulMate
Persistent per-customer memory 🔧 DIY via Dataverse ✓ Built-in
Works with Gemini / Anthropic / Ollama ❌ Azure OpenAI only ✓ Any LLM
Memory survives rep turnover ⚠️ Only if someone built it ✓ Always
Auditable, human-readable memory ❌ Black-box DB ✓ Plain markdown files
Runs on your GCP / any cloud ❌ Microsoft 365 only ✓ Any cloud or on-premise
Time to first working agent ⚠️ Weeks of configuration ✓ Same day
Learns from corrections over time ❌ Static until re-configured ✓ Every correction sticks

Copilot Studio is a workflow tool. It automates tasks well. SoulMate is a memory infrastructure — it makes every agent interaction build on the last one, permanently, regardless of which LLM, which cloud, or which rep is on the call.

Pricing

Built for enterprise scale.

SoulMate is available as a managed service or self-hosted deployment. All tiers include the full soul.py stack.

Free
$0
No credit card required
  • 1,000 memory operations/month
  • Unlimited customer IDs
  • 1 Soul configuration
  • All LLM providers (BYOK)
  • Full API access
  • Community support
Starter
$29/mo
For growing teams
  • 50,000 memory operations/month
  • Unlimited customer IDs
  • 10 Soul configurations
  • All LLM providers (BYOK)
  • Usage analytics dashboard
  • Email support
Growth
$99/mo
For production deployments
  • 500,000 memory operations/month
  • Unlimited customer IDs
  • Unlimited Soul configurations
  • RAG + semantic memory search
  • Priority support
  • SLA guarantee
🏢 Enterprise
Unlimited ops · On-premise · CRM integration · Dedicated team · Custom SLA
Team

Built by researchers
who ship.

ThinkCreate.AI combines academic rigor with real-world deployment experience across healthcare, finance, and enterprise AI.

👨‍🔬

Dr. Prahlad G. Menon, PhD, PMP

Founder & Chief Scientist — ThinkCreate.AI

Professor at University of Pittsburgh (AI in Healthcare). AI/ML researcher with 20+ years experience. Creator of soul.py. Published across IEEE, Nature, and arXiv. Led AI deployments at scale in healthcare and finance.

🤝

Enterprise Partnerships

ThinkCreate.AI

Deep relationships across the telecom and healthcare sectors. Proven track record bringing enterprise AI solutions to market at scale. Network spans Fortune 500 organizations including major US carriers.

Get Started Free

Get your API key
in 10 seconds.

No credit card. No setup. 1,000 free memory operations per month. Bring your own LLM key.

✨ Free API Key
After signup:
pip install soul-agent

from soulmate import SoulMateClient

sm = SoulMateClient(
  api_key="sm_live_xxxxx",
  llm_provider="anthropic",
  llm_key="sk-ant-..."
)

# Memory persists across sessions
sm.ask("user_123", "What's my account status?")
Get Started

Ready to give your
AI a soul?

We're accepting a limited number of pilot partners in Q2 2026. Telecom, healthcare, and financial services organizations prioritized. Book a 30-minute intro call below.

Contact

Email prahlad.menon@quant.md
Web thinkcreateai.com
GitHub github.com/menonpg/soul.py
Demo soulv2.themenonlab.com
Book soul-book.themenonlab.com
Inventor
Dr. Prahlad G. Menon, PhD, PMP
Founder, ThinkCreate.AI
Professor, University of Pittsburgh
📅 Book a 30-Min Intro Call

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Let's talk — pick a time below.

📅 Schedule Time with Me